Assistant Professor of Strategy and Entrepreneurship, London Business School
Professor Bukky Oyedeji presented her research on unexpected turnover in South Korean companies and a recent paper exploring the relationship between physical workspaces and firm performance. She discussed how physical environments, aesthetics, and ambience impact individual and team performance, as well as community perceptions, emphasizing the importance of creating welcoming spaces. The conversation concluded with a discussion about the relevance of physical workspaces in hybrid work models and plans for sharing the discussion through various platforms.
South Korean Worker Entrepreneurship Research
Bukky discussed her research on unexpected turnover in South Korean companies, explaining that workers with specialized firm-specific skills are more likely to become entrepreneurs after being laid off, due to violated expectations and trust in the employee-employer relationship. She also highlighted a recent paper co-authored with Yea Hee Ko and Sunkee Lee which explores the relationship between physical workspaces and firm performance, particularly in the context of human capital and post-pandemic work arrangements.
Work Environment and Performance Impact
Bukky discussed her research on the physical work environment, highlighting its impact on individual and team performance as well as its role in creating a positive community image. She explained how aesthetics and ambience can inspire workers to do their best work, while spatial configuration affects collaboration and knowledge sharing. Anita sought clarification on how to distinguish between the individual, team, and community impacts of aesthetics and ambience, and Bukky elaborated on how these elements can motivate and enable workers at different levels.
Physical Spaces and Perception Impact
Bukky discussed how ambiance and aesthetics can influence perceptions of individuals and organizations, using examples of buildings and community engagement. She emphasized that firms that design welcoming spaces can generate goodwill and positive outcomes. When asked about the applicability of these principles to online workspaces, Bukky noted that while research is ongoing in areas like UI/UX and digital collaboration tools, the physical work environment still matters, regardless of whether work is remote or in-person.
Office Environment's Role in Collaboration
Bukky discussed the importance of the physical work environment. Even in hybrid models, the office space remains crucial for collaboration and socialization. She highlighted the need for the office environment to support these functions through aesthetics, spatial configuration, and ambience.
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